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Locks and Security News: your weekly locks and security industry newsletter
10th August 2022 Issue no. 619

Your industry news - first


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We have Mail: Avocet complains to Amazon

Jason Wainwright emailed LASN:


I'm trying to add a comment to a news story, but while I can type a comment there is nowhere to actual click add, just a link to Facebook (is this work or playtime) and various other sites that I thought had long ceased trading like AOL?

The comment I wanted to add is below:

Could I ask how they complained to Amazon and what the response was from Amazon or indeed did Locks & Security approach Amazon for a comment as is normal the media. Otherwise this reads not like a news story but a cheap publicity "stunt" for Avocet which I'm sure is not the case!

To expand further, I read the article about what is a serious problem not least given Amazons reach into society, and it is clearly a genuine problem. But then the article morphs from what is "news" into a plug for Avocet and an opportunity for them to pass negative comments about other suppliers

Kind Regards

Jason Wainwright
Securasound Limited

t 01948 667600
f 01948 667620
e [email protected]

LASN responded:

Hi Jason,

Thanks for contacting us. FB is easy and convenient but otherwise you can email - as you have done!

The Trade Media operates differently to Mainstream News Media. We have neither the time nor resources to check out every story that comes in. I'm sure you can imagine the hoops we would have to jump through to get a company statement from Amazon!

However, we do strive to present a balanced view and Amazon is welcome to give us their side of the story if they wish.

I notice that other Trade Media have treated the story in the same way as we have done so we are not alone in this approach.

As for "cheap publicity stunt" it is said that all publicity is good publicity - so it is even the case for Amazon. Most companies these days have an About Us or boilerplate section to help readers. In this case they merely point out that their product is the only one on the market that is Sold Secure Diamond rated. Something worth shouting about I think!

Again, thanks for writing in, and I'm pleased to see that what we run is of interest to you.


John Austen
Publishing Director
Media & Communications
Locks and Security News
T. +44 (0) 1580 755863
F. +44 (0) 1580 754669

9th April 2014

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