Locks and Security News: your weekly locks and security industry newsletter
11th September 2019 Issue no. 474
Your industry news - first
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Unbeatable key management for car supermarket
Traka, the key management specialist, has helped a large car Supermarket save money by implementing a solution that helps the company keep track of the location of thousands of keys.
Unbeatable Cars, a large car supermarket, operates across two sites in Portsmouth and Crawley, and were finding its previous manual system to be slow and inefficient.
The size of Unbeatable Cars operations, with 160 staff and several hundred cars always in stock at each site, meant that keeping track of where keys were and specifically which site they were located, was a difficult process. Misplaced keys would sometimes result in loss of sales and the high standards of customer service were compromised.
Traka's solution was to install an automatic key management system with "Random Return to Multiple Systems" functionality. This means that vehicles can now be effortlessly tracked and monitored when they are moving between different locations of the business.
The installation of a Traka system at both sites has meant that sales and management know where each set of keys are at any time. The staff simply have to type the registration number into the software and the user can see if the keys are in the Crawley or Portsmouth branch and what cabinet and what position they are in. If the keys are out of the system the software will identify who is using the key and what time they took it.
The system has been so effective that Mark Sopp, Sales Director for Unbeatable Cars, has reported that the Traka system was able to pay for itself within three months. This figure was based upon potential sales that they would have previously been lost due to misplaced keys.
Patrick Short, General Manager for Unbeatable Cars said, "Time is a very precious commodity for our customers so we need to operate efficiently and be able to quickly locate the required vehicle keys. Our integrated Traka system allows us to know the location of the keys for the vehicle that the customer expresses an interest in, and to start a test-drive very quickly. This adds to our high levels of customer satisfaction and enforces our professional ethos."
For more information on any of Traka's solutions visit www.traka.com
21st May 2014